Cookie Policy

This Cookie Policy explains how TACCSPRO uses cookies and similar technologies on www.taccspro.co.za. It should be read together with the TACCSPRO Website Privacy Policy.

Cookies and similar technologies may involve the processing of personal information, such as online identifiers, IP addresses, device information, browser information, usage data and analytics information. Where cookies involve personal information, TACCSPRO processes that information in accordance with applicable South African privacy requirements, including the Protection of Personal Information Act, 2013, where applicable.

1. What cookies are

Cookies are small text files placed on your browser or device when you visit a website. They help a website recognise your browser, remember information about your visit, keep the website functioning properly, improve website performance and support security.

Similar technologies may include pixels, tags, scripts, local storage, session storage and other tracking or preference technologies. In this policy, references to cookies include these similar technologies where applicable.

2. Why TACCSPRO uses cookies

TACCSPRO may use cookies and similar technologies to:

• make the website work properly and securely;
• allow visitors to submit contact or enquiry forms;
• remember cookie preferences and website settings;
• understand which pages and services visitors are interested in;
• measure and improve website performance and usability;
• detect errors, spam, bots, misuse or security risks;
• measure the effectiveness of marketing campaigns, if campaign tracking is enabled; and
• support embedded tools such as maps, videos, appointment links or external forms, if used.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are required for the website to function and cannot usually be switched off through the website cookie settings. They may be used for page loading, security, form submission, spam prevention, session management, cookie consent records and basic website functionality.

Performance and analytics cookies

These cookies help TACCSPRO understand how visitors use the website, which pages are visited, how visitors move through the website, and whether there are errors or performance issues. This helps us improve the website and the usefulness of our content. Analytics cookies should be activated only according to the website consent settings and the final website configuration.

Functionality cookies

These cookies allow the website to remember choices or settings, such as cookie preferences, form preferences or display preferences. They may also support embedded website features if those features are enabled.

Security and anti-spam cookies

These cookies help protect the website, contact forms and visitors from spam, bots, abuse, unauthorised access attempts and other security risks. Some security cookies may be provided by hosting, firewall, CDN, form protection or anti-spam service providers.

Marketing and advertising cookies

These cookies may be used to measure campaigns or deliver more relevant advertising. TACCSPRO should only use marketing or advertising cookies if they have been specifically enabled on the website and are covered by the cookie banner, consent settings and this Cookie Policy.

4. Information cookies may collect

Depending on the tools active on the website, cookies may collect or infer:

• IP address and approximate location;
• browser type, device type, operating system and screen size;
• pages viewed, buttons clicked, forms started or submitted, and time spent on pages;
• referring website, search engine or campaign source;
• session identifiers and cookie preference choices;
• error logs, performance information and security events; and
• marketing identifiers or advertising IDs, if marketing cookies are used.

5. Third-party cookies and service providers

Some cookies may be placed by third-party service providers that help operate, secure, measure or improve the website. These providers may process information according to their own privacy notices and contractual terms.

Before publication, TACCSPRO should confirm whether the website uses any of the following and update this policy where necessary:

• website platform, theme or plugin providers;
• hosting, CDN, firewall, security or spam-prevention tools;
• analytics tools such as Google Analytics or similar;
• advertising or retargeting tools such as Google Ads or Meta Pixel;
• embedded maps, videos, social media widgets or scheduling tools; and
• contact-form, newsletter, CRM or email-marketing platforms.

6. Consent and cookie choices

Where non-essential cookies are used, the website should give visitors a clear choice before those cookies are activated, unless a different lawful basis and configuration have been confirmed. The safer website approach is to:

• show a cookie banner when a visitor first lands on the website;
• keep strictly necessary cookies active because they are needed for the website to function;
• allow visitors to accept all cookies, reject non-essential cookies, or manage cookie categories;
• store the visitor choice for a reasonable period;
• provide a Cookie Settings link so visitors can change their choices later; and
• avoid pre-ticked boxes for optional analytics or marketing cookies.

7. Managing cookies in your browser

Visitors can also block, delete or manage cookies through their browser settings. Blocking cookies may affect website functionality, and some forms or features may not work correctly. Browser settings differ depending on the browser and device used.

8. Retention of cookie information

Cookie retention depends on the cookie type and provider. Session cookies normally expire when the browser closes. Persistent cookies remain for a defined period unless deleted earlier by the visitor. TACCSPRO should keep cookie-related information only for as long as necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.

9. International processing

Some website tools or third-party providers may process cookie-derived information outside South Africa. Where this occurs, TACCSPRO should take reasonable steps to ensure that appropriate contractual, security and privacy safeguards apply.

10. Updates to this Cookie Policy

TACCSPRO may update this Cookie Policy from time to time to reflect changes to the website, cookies, technologies, service providers, legal requirements or business practices. The updated date at the top of this page will indicate when the policy was last revised.

11. Contact details

For questions about this Cookie Policy or TACCSPRO's use of cookies, please contact:

• TACCSPRO
• Website: www.taccspro.co.za
• Email: sage@taccspro.co.za
• Information Officer: [Insert name and details before publication]

Website Cookie Banner Wording

Option A - short banner

We use cookies to make our website work properly, improve your browsing experience, understand website performance and, where enabled, support marketing. You can accept all cookies, reject non-essential cookies, or manage your preferences. For more information, read our Cookie Policy and Privacy Policy.

Suggested buttons: Accept All | Reject Non-Essential | Manage Preferences

Option B - preference centre wording

Strictly necessary cookies are always active because they are required for the website to work securely and correctly.

Analytics cookies help us understand how visitors use the website so we can improve content, navigation and performance.

Functionality cookies help remember choices and support enhanced website features.

Marketing cookies may be used to measure campaigns or deliver more relevant advertising where such tools are enabled.

Suggested buttons: Save Preferences | Accept All | Reject Non-Essential

Website Footer Links to Add

• Privacy Policy
• Cookie Policy
• Cookie Settings
• PAIA Manual, if published separately
• Terms of Use, if published separately

Implementation Checklist for Website Developer

• Run a cookie scan on www.taccspro.co.za after all plugins, tags and forms are active.
• Confirm the website platform, hosting provider, security tools, analytics tools and embedded third-party content.
• Block optional analytics and marketing cookies until consent is recorded, unless legal review confirms another approach.
• Add Cookie Policy and Privacy Policy links in the website footer.
• Add a persistent Cookie Settings link in the footer or privacy area.
• Record the cookie consent mechanism, consent categories and retention period.
• Update the cookie wording whenever website tools or plugins change.
• Check that contact forms link to the Privacy Policy and use suitable notice wording.
• Ensure any newsletter, direct marketing or remarketing tool is separately reviewed for POPIA compliance.